CE Info

Earn up to 6 CE Credit Hours including

0  AM Session: Communications Solutions - Attitudes, Breakdowns, and Conflict Resolutions Hour
0  PM Session: Delivering W.O.W. Service - People will forget everything except how you made them feel! Hour

Each professional is responsible for the individual requirements as stipulated by his/her licensing agency. Please contact your individual licensing board/regulatory agency to review continuing education requirements for licensure renewal. Please note: You must attend "live" (in real-time) for the duration of the training to earn CE credits.

After the event, you will receive access to your evaluation and continuing education certificate via a personalized "attendee dashboard" link, hosted on the CE-Go website. This link will be sent to the email account you used to register for the event.

Upon accessing the CE-Go "attendee dashboard", you will be able to:

  • Complete evaluation forms for the event
  • Download your continuing education certificate in a PDF format

If you have any questions or concerns regarding the CE-Go platform, please contact CE-Go at 888-498-5578 or by email at support@ce-go.com Please Note: Emails for this event will come from "support@ce-go.com".

If you have any continuing education related questions, please contact your event organizer.

Please make sure to check your spam/junk folder in case those emails get "stuck". We'd also suggest "Allowlisting" support@ce-go.com. This tells your email client that you know this sender and trust them, which will keep emails from this contact at the top of your inbox and out of the junk folder.

Continuing Education Credit Hours are available from the following organizations

Virtual

East Texas Dental Society
Endorsed by the East Texas Dental Society, a component dental society of the Texas Dental Association and American Dental Association. Provider Code: ZGJNJ8

In-Person

East Texas Dental Society
Endorsed by the East Texas Dental Society, a component dental society of the Texas Dental Association and American Dental Association. Provider Code: ZGJNJ8

Event Learning Objectives

  • Learn verbal skills to communicate effectively with difficult and different personalities
  • Learn steps to address and resolve conflict
  • Establish protocols that eliminate gossip
  • Identify behaviors that elevate trust and respect
  • Discover methods that turn toxic attitudes to tremendous
  • Determine behaviors that inspire a culture of appreciation and celebration
  • Learn fundamentals for effective huddles and team meetings
  • Understand W.O.W. Patient Philosophy
  • Illuminate a W.O.W. Decision Making Process
  • Learn techniques to make W.O.W. Impressions
  • Recognize essentials of W.O.W. Branding
  • Identify how to spot opportunities that create W.O.W. Touch Points
  • Understand W.O.W. Service Standards Concepts

Policies

Technology

1. This virtual event will be hosted via Zoom Webinar, and you may be prompted to download or upgrade your Zoom app if using a mobile device. A strong WiFi connection will be required for best quality.


2. We recommend clicking your "Join Webinar" button early and checking that your speakers are on before the event begins. Please do not worry about being seen or heard! Attendee video feeds and mics are turned off by default when entering a webinar. You will be able to ask questions via the Q&A feature.


3. Please respect that no copying, recording, or distribution of live session content is allowed. CE's are provided for the "live" sessions only. 

Where can I find my Attendee Dashboard link?
Upon registering, you should receive an email from support@ce-go.com with a link to access your Attendee Dashboard. If you do not see it in your inbox, please check your spam/junk folder. If you still cannot locate the email, you may retrieve your Attendee Dashboard link by clicking HERE

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Switching from In-Person to Zoom or Zoom to In-Person
Switching between event options is available until you've checked in. Once you've checked in, you can no longer switch between Zoom and In-Person.  This means if you attend In-Person and have to leave early, you will not be able to switch to Zoom to receive the remaining credits.  We apologize for the inconvenience.